AAA-Ace Plumbing and Sewer Company

So I don't normally leave bad reviews but this was an absolute joke. I called Ed on a Sunday, he said if I sent pictures he'd provide me an estimate over the phone for installing a shower valve. Sent the pictures Sunday and followed up Monday. Ed said he never got the pictures. Sent the pictures again Monday and followed up on Tuesday. Ed said again he didn't get the pictures. He finally tells me that the line I've been calling him at his 2 numbers, and that I've been sending them to the wrong number. Couldn't you have told me that from the beginning? I follow up again Wednesday and he did finally get the pictures, but refused to give me an estimate. Now I've wasted 4 days to get an estimate. I finally give up trying to get an estimate and tell him to just come by Thursday afternoon. When I talk to him Thursday he tells me there will be a service fee, after taking off work already and scheduling the appointment. Shows up Thursday and after 10 minutes provides me an estimate

Ed was extremely responsive and communicative. He was extremely patient and knowledgeable in assisting us with the insurance process. The work looks very professional and complete. He was excellent throughout our whole flooding ordeal. I do not know how his pricing compares, but we are satisfied and happy to make him our "go to" plumber moving forward. Service: Sump pump repair

We were in need of an ejector pump and sump pump. Called Ace because of his good reviews and was not in the least disappointed. Knowledgeable professional reasonable pricing. He will be coming back next month to do valve repair. We r very satisfied and would recommend him and his work. Sincerely Mark and Betty Shervy Aurora Illinois