Fox Valley Plumbing & Backflow Services Elgin

I wanted to take a brief moment and thank Fox Valley Plumbing for a resent install of my new tankless water heater. Matt was very kind to talk with me extensively about a tankless water heater after my water heater broke. I was very nervous because my in laws were coming to stay for the week. He offered me same day installation. Dave came over that day to install my new tankless. Dave was very professional and clean with the installing the tankless and removing my old water heater. It was a little more than we expected to spend but all the family having hot showers is so worth it. From now on Fox Valley plumbing will be doing all my plumbing and I will recommend them to all my friends and family. Thank you once again from saving us from a disaster.

I went into my basement to do a load of laundry and found that my sump pump had stopped and my basement was flooding. I called and Matt answered right away and said he would be here in about an hour. In the meantime, he had me troubleshoot and I got my sump pump going , but it would have to run continuously. He saved me money by replacing the switch and not the entire sump pump. I feel that others may have tried to insist upon replacing the sump pump. I wouldn't hesitate to call them again.

The owner Matt came out to our house and looked at the issues we were having. I had some idea of what I wanted and he gave some suggestions as well. He was never pushy and gave us time to research what he was going to use to help solve our issues. He followed through on time with what he said he would do and that was greatly appreciated as well. We went with Fox Valley Plumbing and Backflow services with the job. It was an all day job and we knew that going into this. They did what they said on time and in good order. I would recommend them for your plumbing needs and wants. Matt is an owner that understands ones needs, ethical, trustworthy, and is not pushy.