RJ Kuhn Plumbing Heating Cooling Inc.

Really disappointed in the service we received at this company. We were recommended this company by one of our neighbors and unfortunately did not have a good experience at all. We called them as our basement/sewer drains were backing up/overflowing. They ended up using the camera to figure out where the issue was. There was a clog that they cleared up for us, used the camera again to “assure it was clear” and we were then told that we should have no more issues. The problem is not even a month later and our sewer/basement drains are backing up AGAIN. We tried to call the company again to see if they had any sort of guarantee or even just to find out why this was happening again so soon, when we were initially told that we should have no more issues. When we called back because the issue was happening again ( not even a full month since they “fixed” our issue), they said that they had told us that we had a “rough sewer drain” and this was likely only a temporary fix (although we were n

RJ Kuhn does good work and uses quality products, like Bradford White water heaters, but even with those things in mind, they are quite expensive. They installed a water heater and charged me $230 over the quoted price to replace a small, simple shutoff valve and re-hang maybe 6 ft of PVC pipe, which I consider excessive. The basic quoted price of over $2800 also seems quite high considering that the exact model of water heater they installed is currently advertised at ~$1500, and that a single person installed the unit in three hours. Service: Water heater installation

Called they had someone out that same day to fix our issue. So happy with the quality of service. Will use again