Roger’s Electric Company

I called 10 times since Feb-April 2023 in regards to an over payment that I have an invoice for. I was told it would be refunded by numerous customer service reps and supposedly talked to a woman in billing who said the same, but I never saw the refund and each time was told I would receive a call back. I never ever received a call back… ever. Today was the last time I will call them as they finally connected me to some one who claimed to be in billing who said no they can’t refund me because it was a coupon code error (their system error btw). I was so incredibly aggravated after calling so many times and then for the first time he told this. Also, I said on 2 different calls a suggestion on transparent pricing because you will not know what you are being charged for if you don’t. The only 2 words in the invoice were rewire gcfi. A detail invoice would have been helpful to know exactly what was in the price I paid. I don’t know. Am I supposed to stand there as they work? I feel my sug

We were very pleased with the responsiveness of Roger’s Electric Company to addressing our needs. They were very professional and worked steadily to complete the work in a reasonable amount of time. We are very happy with the quality of work performed correcting previously done poor quality wiring by another service.

Thanks to Roger’s Electric Company for providing me a stupendous and inexpensive service. I'm so happy that they were able to deal with the problems of my receptacle that was not working, and it was their electrician who skillfully handles it. The service didn't last long, and I would like to appreciate these guys for making it happen. Great job Roger’s Electric Company!