Van Drunen Heating & Air Conditioning

I have been a Van Drunen customer for over 30 years..their work ethic is above reproach. I recommend them to all my friends and family. They are simply the most honest and trustworthy Service: Installation

Not happy at all, when I called the office to make an appointment and was very clear about my issues that I was having regarding my current heat in my home. The gentleman was polite and told me the price for them to come out and diagnose the problem, I agreed to the service fee and had no issues. I paid they $94.00 service fee after that technician called his boss to ask some questions regarding my heating situation to clarify his findings ( the technician was very helpful and polite) but during that phone call his boss asked how long he was at my home. The technician said about a hour, to find out when he hung up with his boss. He was told by his boss to charge me a hourly fee of $134.00 that he was here, when I called to make the appointment I was not told in any way that there will be a hourly rate on top of the service charge to come out. I was charged a total of $228.00 for no work done.

Last fall and this spring they replaced everything for us. Furnace, air conditioner, removed the humidifier and replaced it with a dehumidifier for our moisture issue, iwave system, and water heater. They even fixed one of our water pipes that had corroded. They were fast, friendly, 100% transparent about pricing (no games or bait and switch), quotes were professional and not pushy. I don’t think we will need anything for a while given everything we replaced but if we need any maintenance in the future they will be my first choice.