Baptist Heating & Air, Inc.

Our furnace stopped working potentially due to an issue with the thermostat. Our technician Rob investigated the issue and resolved the situation quickly. We will certainly call the company again for service issues and ask for Rob. We recommend that you do the same! Services: HVAC system maintenance, Thermostat repair

Contracted Baptist to install a complete new system from ground up in November 2015 no return air installed no duct work installed, unit leaked carbon monoxide for 2 years before a new company came to clean because Baptist refused to honor a 3 year maintenance agreement. Now we found out the heat exchanger was broken and they repaired it without informing us. These people are not to be trusted. In fact they still have never provided us with our bill of sale. Shysters all the way. Service: Heating system installation

I WOULD RECOMMEND TO ALL!! Our heat went out on late afternoon Friday 12/23 during our coldest day this year, so I called to see if they could come fix it. They walked me through a few things on the phone, asked me to turn off the unit to prevent additional damage, gave me pointers on how to supplement heat and prevent heat loss, and told me they would not be able to make it out until late (basically last in line). Given our need, I was fine with that and Rob wanted to make sure I understood what that meant… explaining it may be late night/early morning before he could make it but he would be here. I again agreed. He text me about 9:45pm stating he would be at our house next within about 2hrs; he arrived around that 2hr mark and started working on our furnace. He didn’t have the part needed with him so he ran back to his shop and came back to install, by 1:30am our heat was back up and running. Very caring, friendly, professional service… also, he had at least another stop after ours…