Benjamin Franklin Plumbing of Indianapolis

John came out on time, was very professional and looked for the source of our leak. We will still need a specialist to find the leak in the slab but John was nice enough to not charge us for the visit and recommended the specialist. We would love to have him come back to do the repair once we get the report. Excellent experience all around. John is excellent! He came back to ensure the information from the leak detection specialists made sense based on the layout of our home. He’s very knowledgeable and is very thorough in examining all possible situations. He is familiar with the home builder (our house was built in the 1960s) and was able to give insight on fixing our slab leak so we have a long term solution. He even spoke with the leak detection technician to clarify their report findings. On top of all of that, he’s a very personable guy. He’s made a stressful situation much more bearable with his insight and patience.

Wes and the crew arrived promptly and were ready to get to work without any delay. They knew exactly what needed to be done and were efficient, considerate, courteous, and exceeding professional. They were careful of my property and neat even with the massive excavation that was involved. I was relieved and grateful for the way they carried out the sewer line replacement. I had been very nervous about how it might go but they took away all my concerns. Thank you all for a job very well done.

Dan and the other gentleman did a great job. They were polite and made quick work of the job. We are very pleased with the results. Service: Sump pump installation