About
Butler M-K Heating & Cooling is an HVAC contractor in Indianapolis, Indiana, providing quality services and results to its customers. They have a team of knowledgeable, certified technicians who offer reliable and efficient cooling and heating solutions for both residential and commercial properties. With years of experience in the industry, the company is known for the quality of its work and excellent customer service. Their goal is to ensure complete customer satisfaction and to provide timely air conditioning and heating services to their clients in Indianapolis, Indiana.
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Reviews for Butler M-K Heating & Cooling
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I dealt with this company for nearly month, and my issue was not fixed! My home warranty company first sent this company out to repair my AC and furnace. The first technician that came out, Dean, did not look at my furnace, open it up, check coils, etc. he just went to the backyard and looked at the outside AC. He misdiagnosed the issue and replaced a $10-20 part then left! After using my AC two more times, it was back to blowing out hot air. The company then sent out a second technician who stated I had a severe leak, overpriced me on Freon, and refused to fix the leak because “he didn’t have all day”. He left and said he could come back in the Spring!! This is October! Later, when my home warranty company called Butler Heating and Cooling, Nate falsely stated that I refused Freon at that time. Thankfully, my home warranty company is allowing me to use a different vendor. I would never recommend this awfully run, and terribly unprofessional company to anyone in the Indy area. I was ab
A person of this company came out to my house to look at the my thermostat. He was rude and vicious and did NOTHING. That visit was a waste of time when my family is sitting in a house that is 100 degrees and currently still is. He complained about my thermostat, spent an hour working on getting the thermostat turned on and left as soon as it was turned on meanwhile didn’t even fix anything and basically wasted my time. Worst company ever!!!
They came out and looked at my AC over a week ago. They were supposed to send the photos to my warranty company. And they’ve ignored me and my warranty company for 9 days. Super unprofessional. Not even sure why they’ve done this. It’s 90 degrees in my house, and they literally don’t care. It’s really sad. Because at this point all they did was waste my time when I could’ve had someone else come and fix my AC unit. Service: A/C system maintenance
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