Grateful Plumber

Was able to get to job quickly and called ahead to let me know they were on the way. Otherwise review would be a 1 star. However failed to inform it was 229 an hour until the they arrived and started acessing. I assume that was the 2 man charge when this should have and could have been a one man job. Was also a 329 dollar flush which only took 30 min so was more than their hourly charge for something very simple. Combined 3 hour repair was 797 dollars and only a 10 dollar part at most. That is half the cost of just buying a new water heater. I do feel the prices were outrageous. I'm not sure why I was charged 329 dollars for the flush unless that is all they were doing then I understand trip fee gets included otherwise it should have been standard hourly rate at 229.00 which still is high. Lesson learned. Service: Water heater repair

I received recommendations from a neighbor to call Grateful Plumber when my water heater was failing again. I was having some medical issues and knew I couldn’t deal with much more. I was so glad I phoned Grateful Plumber for expert advice. They were quick to put me at ease and they corrected the plumbing problems I had been dealing with for so long. My new water heater works better than the last one ever did and the pipes they repaired are solid and not sagging anymore from the previous poor install. My garden hose had been stuck on the spigot for 2 years and they repaired that too. Fast, smart and not a bad price. Services: Faucet installation, Water heater installation

Faucet was installed in February and since then the handle has come off twice. Each time I have called and they came out the next day to fix. However, I would prefer if the product didn't break so easy. Service: Faucet repair