Homesense Heating and Cooling

We love Homsense! We have worked with them for years, and they have always been so courteous, kind, and professional. They treat us like we are their best customers even though we haven't had to buy any big items from them. We love their whole staff from top to bottom and wish every industry had a Homesense! Service: A/C system maintenance

Homesense was the company that was contracted by my builder when we built our new house. The entire project was riddled with issues. The duct lines were haphazardly run throughout the basement, the placed the furnace in a location that makes it impossible to fully open the door to the utility room despite the fact that the utility room is the size of 2 bedrooms. We discovered tears in the duct work. We pointed this out and the yet the repairs were never made. The AC unit that they installed was defective and sounded like the blades were hitting the encasement. It took 3 visits before they were able to address the issue though it was never fully resolved. The thermostats installed were basic at best and does not compliment a house at this price point. The location of the thermostat were poorly located making it impossible to open the case to replace the batteries. I had an opportunity to speak to the owner during the project and he was helpful in answering my questions about how they d

The company responded immediately and they were very pleasant and knowledgeable. They were patient with all my concerns. We originally went to Costco and the representative was very robotic and just delivered the info and a price. They made it seem like we were getting a great deal by giving a 2k gift card. Well its all tied in and the consumer actually pays for the gift card. Homesense is the way to go and I will refer them to neighbors, friends and family.