Hope Plumbing

Brandon Reid absolutely has good patience communicating using text and making sure I understand what’s going on with two bathroom projects. He is very easy person to work with. I would highly recommend him to do service for you who is very caring. Mr. Smith, Indianapolis Services: Shower installation, Plumbing pipe repair, Faucet installation

TL;DR - Hope Plumbing employs sales people that know little about plumbing, and in our case broke our plumbing and were unable to fix it, wasted 2 hours of our day trying to sell unrelated chlorine mitigation and water softeners. Service tech admitted most of their compensation is commission-based and wouldn't answer about whether he had a state plumbing license. Longer story -- Purchased the annual service subscription that included drain clean, camera inspection, plus $100 in services. Been using them for 10+ years, every time they do a camera inspection they've recommended $10k-20k of sewer line replacement. I've always disagreed its needed and declined the work, and drain line keeps working fine, but it's an inexpensive way to get a camera inspection to see if the roots are getting worse. This time we chose to use the $100 service credit to clean out a slow draining trap in a bathroom, I told the tech it was a "bowl trap" instead of a p-trap, he had never heard of it but seemed fas

We had a great experience with Hope plumbing! From now on if it’s in the budget Hope plumbing is who we are doing business with. Grateful we could afford to fix the issue and we were presented with multiple plans until we felt comfortable with what was going to fix our issue long term or in the short term. We didn’t feel pressured and the situation felt handled from the start. The work was very skilled and the plumber was very polite considering having a plumbing issue at your house is awkward. They were quick and efficient and even nice to my dog. Service: Water heater installation