Polar Aire Heating & Cooling

Excellent company and service employees. Travis gave us a great price for a new Carrier air conditioner installation. It was installed yesterday by Jason in 4 hours. Polar aire gives a lifetime warranty on the installation. Travis returned today to check on performance of the new unit and quality of Jason's work. All was perfect! I highly recommend this company and employees for all your HVAC needs. Services: Install AC, Install thermostat

Outstanding company beginning with the customer service personnel to the repair staff. Just excellent - I have used them for over 12 years and spent a total of almost $9,000 (new AC, new furnace, twice-yearly maintenance) and if I thought they weren't outstanding I'd never have continued to use them. When they installed the new gas furnace the cost for the specific furnace model alone was $900 less than the former HVAC company I had been with and subsequent interactions confirmed to me that they're honest, extremely knowledgeable and conscientious. You cannot go wrong with this company. Services: HVAC duct & vent installation, Install AC, HVAC duct & vent cleaning, Install thermostat, HVAC system maintenance, Ductless heating & A/C services, HVAC system repair, Repair HVAC, Thermostat repair, Heating system maintenance, Heating system repair, Thermostat installation, A/C system repair, Heating system installation, HVAC duct & vent repair, A/C system maintenance

Update; After leaving the review below, I was contacted by Polar Aire and was told they had made a mistake with my billing, then they ended up refunding the entire $178.00 for the first call and an additional $530.56 off of the second call. The entire cost to repair my furnace ended up costing me only $288.36, more than fair! Thank you for correcting the mistake! My furnace stopped working the day with -30 windchill so I had Polar Aire come to diagnose the issue for $178.00 including $99.00 overtime fee. After one hour, the Tech diagnosed my issue as needing a new control panel but could not fix it because the supply stores were closed. He assured me that he would call me the next morning to follow up but never did. I went online and found the part number I needed for a new control panel, luckily was able to find a supplier who had it in stock, purchased it and made the repair myself (I am a licensed General Contractor). However, the furnace still did not work! I contacted Pola