Polar Aire Heating & Cooling

Update; After leaving the review below, I was contacted by Polar Aire and was told they had made a mistake with my billing, then they ended up refunding the entire $178.00 for the first call and an additional $530.56 off of the second call. The entire cost to repair my furnace ended up costing me only $288.36, more than fair! Thank you for correcting the mistake! My furnace stopped working the day with -30 windchill so I had Polar Aire come to diagnose the issue for $178.00 including $99.00 overtime fee. After one hour, the Tech diagnosed my issue as needing a new control panel but could not fix it because the supply stores were closed. He assured me that he would call me the next morning to follow up but never did. I went online and found the part number I needed for a new control panel, luckily was able to find a supplier who had it in stock, purchased it and made the repair myself (I am a licensed General Contractor). However, the furnace still did not work! I contacted Pola

Polar Aire you have a GEM on your hands. How we would love to have your technician Tyler on our team. Tyler was one of the most respectable men I have met in long time. When I say very knowledgably of his profession, very knowledgeable. I asked question, after question not once did he get frustrated, or didn't have an answer to assist. I really appreciate the EXCELLECT customer service we received today (7/13/2022). Tyler if no one has told you lately YOU ROCK, YOU ARE SO APPRECIATED!!!!!!!!!!!!!!!!!! Thank you so much ???????? Monica Service: A/C system repair

Most reliable, reasonable heating/ air company around. They fix what needs fixing and not there to sell you an expensive, unnecessary service.