Hannah The Electrician

We needed a new panel. > Mark, who works for Hannah, comes out to do it. > Mark promised to come back next day, since half of the house didn’t have power. 1 week later... > Mark no call, no shows. > I call Hannah and they apologize, stuff happens. I understand. 2 weeks later... > No call, no show. I call them and they had an emergency and couldn’t make it out. Understood. Rescheduled. 3 weeks later... > Dave comes out, hooks up the lines and we have power to the entire house, besides dishwasher. > Dave says the panel looks bad and apologizes. Dave says he’ll come back out to rewire the panel and fix the dishwasher issue. 4 weeks later... > Dave comes back and cleans up the box. Says he’ll have to come back to fix dishwasher. 5 weeks later... > No call, no show. I’ve got vacation for a week and decide to reschedule when I’m back. 6 weeks later... > rescheduled for the next week. 7 weeks later... > No call, no show. Turns out, we weren’t on the schedule, even thought I received a phone c

I was VERY disappointed with Hannah's customer service. First they cancelled the appointment without notice. We rescheduled and then they never showed. They called twice to let us know they were running late, but after 3 hours they quit answering their phones. I can't tell you about their electricians, but at this point it hardly matters.

I’ve used Hannah the Electrician twice now. The first time they were able to fit me in quickly after another electrician stood me up. I called at 4pm and they had my light fixtures changed out by 10am the next morning. I was on a timeline and they were great. Then tonight (Friday at 4:45pm) I got a call that I had a burning wire in my attic, i called Hannah the Electrician and with in 45 minutes they were at my house and fixed the issue. Hannah the Electrician has my business for now on.