Jefferson Plumbing

If your insurance company assigns you them for a plumbing service, I highly recommend that you refuse! We had a shower leak and to make a long story short, it took them over one month (literally) to get a part to fix the shower. It’s a universal part that can be picked up at Lowes or Home Depot but Tammy (the owner/extremely rude lady who answers the phone), forgot to order it, and then claim that it was on backorder, but then all of a sudden whenever I told the warranty company, I was going to find another company. It was suddenly available within the next couple of days. They install the part, but then did not test to make sure there was a leak. They also did not install a shower handle so currently we just have a shower that is non-functional and has been that way for over a month. On the original claim, they wrote that we needed a new trim kit, and the technician actually confirm this but of course Tammy forgot to order it. And then they try to charge me $280 to install a shower t

Like the 99.9% of the reviews given to this company you might get the idea by now that this is not a company worth working with. The owner of the company is the root of the problem. No costumer service skills. Rude and mean, already answers the phone with an attitude. About the service provided by this company … a person came and did a diagnosis report of the water heater for the homeowners insurance, super nice guy, this company does not deserve him. After that a plumber came to replace the water heater. Turns out the installation had 3 code violations when the inspector came. The inspector called Jefferson Plumbing so they come and fix those mistakes. Jefferson Plumbing came the next day, same plumber that installed my water heater, fixes two of the issues and says the company will send a person to fix the third, which is the water heater tank installed is too tall and the slope to the exhaust pipe is not sufficient to let the gas leave. It goes up and down. Which they replaced the p

Recommended through home warranty company. First they show up, did not introduce himself, just kept asking if I wanted poison oak? Cussed the entire time. They didn't have the right part so they had to come back but wouldn't leave until he got paid for being there 5 minutes and doing nothing. 2 days later they were supposed to call before coming, but just showed up and when asked about calling, he said "Well we're here now so..." The assistant also just walked into our bedroom looking for a bathroom after passing one upstairs. Then they just left without telling anyone, and left our laundry room like this.