Blue Flash Sewer Service, Inc.

Blue Flash was called to unclog a toilet. The snake pushed through the ABS pipe and pulled roots out. I had to call another plumber to dig under the slab to repair the pipes. Meanwhile, the snake was left in the sink drain. The repair bill was over $8000.00 and Blue Flash was paid on top of this! When I brought it to their attention, the lady that answered the phone was very rude. She made up every excuse about what happened. She didn't see the damage, but the plumber we paid to fix it did. She called the plumber a liar. Blue Flash obviously never thinks they do wrong and are rude and insulting to long time customers. We have used them for years at the business and never will again. The sad thing is that we weren't going to ask to be reimbursed. We were just informing them of what happened. Service: Drain cleaning

Blue Flash Sewer Service and their technicians, Chris and Brek, worked diligently to successfully unclog a storm drain in my back yard. They arrived earlier than I expected and it's a good thing they did as this job took longer than I thought it would. I was pleasantly surprised by the bill as it was less than I paid other rooter men in the past. I hope I don't need Blue Flash services any time soon, but they will be my go to sewer cleaning company in the future.

Don't believe them when they say they are available 24 hours. We called at 5:30 on Friday for service, were told that the on call person would call us right back and "be there soon" to help fix our problem. Called back an hour later..."he'll call you in a few minutes". A third call half an hour later...yet another "someone will call you right back"...save yourself the headache and call someone else in the first place. I would have much preferred "we don't have anyone available" to getting the run around. Called someone else and they handled the call...lesson learned.