Taylor & Tyler HVAC Repair Contractors New Orleans LA | AC Air Conditioning

I have never written a Google review before but I must give credit where credit is due. Taylor & Taylor truly exceeded all of our expectations. After getting a few different quotes, our salesman Glen sold us with Taylor & Taylor. Not only did their thoroughness stand out, Glen was very personable and explained our problems in a way we could fully understand what was going on. Our installers, Pat and Pazzy, did an amazing job. Since Pat was the only one I could visibly see working, the man never stopped once. He was very meticulous and focused on his job. He did an impeccable job. When our thermostat wasn’t reading correctly, Nick came out and figured out a hole we had in our wall behind our thermostat that was causing the temperature gauge to read the attic air. Since we didn’t replace our thermostat, it wasn’t immediately clear what the problem was. He took his time crossing his t’s and dotting his i’s. Even though everything was reading/looking normal, he stayed until he had an answe

I truly feel like I'm calling a friend or neighbor when I call Taylor & Tyler. They're one of those New Orleans area family businesses that I rely on to keep my home running. I know, despite how major or minor the heating or cooling issue, they're going to to deal with it honestly, competently and professionally. The dispatchers are so friendly and helpful as well- they always do their best to resolve an issue over the phone if possible. Today, my technician, Matt, worked persistently, with great attention to figure out a complicated issue with my heating that occurred after a few weeks of cold weather. Matt did a great job explaining the issues and despite the time it took and complexity of the issue, he only charged for a simple service fee. Heating and cooling (especially in our part of the world) is a huge component of home maintenance. I'm so thankful for Taylor & Tyler- they have my business for life. Services: A/C system maintenance, Heating system repair, Thermostat repair, Hea

My unit of 18 years went out. I called Taylor and Tyler at 7am on a Friday morning and they sent a service guy out right away. After Matt checked out our unit it was evident that we needed a new system. Matt explained to us what was wrong with the old unit and the pros and cons of fixing and replacing. We decided to replace. He called his boss Eric and he came right over to talk to us about replacement. Eric offered us three options. A good, better and best option. We opted for the best option. Matt was able to fix our old unit to get us through the weekend and the installation guys were at our door first thing Monday morning. Everything went smoothly and we were back in business Monday evening. We had a great experience with Taylor and Tyler and will recommend them to others. Thanks guys! Services: Installation, Heating system installation, Install AC