A Hohmann & Co Inc

Had a plumber come by to fix a small leak from my EcoFlush toilet. He came by, gave me a quote and told me he had ordered the part he needed from the manufacturer. He told me the part should take a week then he will call and set a time to install it. It’s been 5 weeks. I have called the company 4 separate times, each a week apart, and gotten the same response from the customer service girl…”ok I’m sorry I’ll reach out to the plumber who did the job and have them get back to you” but they never get back. I’ve been without a toilet for 5 weeks and feel bad going elsewhere because the guy came and quoted and ordered the part. But I no longer feel bad, I will be going elsewhere. Very unprofessional when all I needed was a simple leak repair on a toilet.

Horrible. My condo management team recommended them. They were shockingly unresponsive after they agreed to replace my leaky hot water tank. I rarely write bad reviews, because I really try to work things out with people. In fact I even reached out them to do so and they ignored me. Unfortunately, I do feel strongly about calling them out on this one. And I will probably give a shout out to all the other tenants in my building. They lost a lot of business because we have a 200+ units and all of the original hot water heaters are 15 years old. But I doubt my management team will continue to recommend them.

We hired this company to service our split system (the main source of heat for our home) and they ghosted us following the initial assessment -- leaving our family without heat in December. We scheduled an appointment 10 days in advance (the earliest availability) and received the technicians (though we had to call several times to confirm that they would come at all). The technicians told us to expect a quote shortly which would include repairs to the system needed for it to function. We gave it a week and started calling every few days since. It's three weeks later -- 16 degrees outside with snow this morning -- and we can't get a callback. We have no heat in 66% of our home. Our experience mirrors that of the other reviewers. We hired Hohmann's on a recommendation from an acquaintance but should have taken the reviews to heart. Would urge others to hire elsewhere -- as we are now. Service: A/C system repair