New Era Plumbing & HVAC

Our hot water heater leaked all over our utility room. After calling a couple local plumbers, we tried New Era. They told us they should have someone available in a couple of hours. They checked and confirmed a time window. Danny showed up right at the beginning of the quoted window. He assessed the issue and as we figured since the hot water heater was 12 years old, suggested it needed replacing. No surprise there for us. He gave us different options and pricing and no pressure. We agreed on which option and him and his helper went to get the parts. They completed the work in about 3 hours total and were professional and friendly. He explained everything they had done and they cleaned and disinfected everything well. Overall we had a really great experience.

As first time homeowners, my wife and I were devasted to find our HVAC leaking gallons of water the first night we moved in. But New Era and especially Elliot took great care of us. Every time I had to call them, even late on Saturday, I got a human being on the phone. They always showed up when they said they would. They explained everything about our system and gave us options. And to a man everyone we dealt with was knowledgeable, helpful, and friendly. Service: Install AC

I have been a customer of New Era Plumbing for several years and they have been to my home for general plumbing issues in the past and today for servicing my AC units. The service is impeccable, quick response, on time, efficient quality work and reasonably priced. I would highly recommend this team of professionals if you are in need. Services: Toilet repair, HVAC system maintenance, A/C system repair, Plumbing leak detection, Faucet repair, Shower repair