Monroe Comfort Air Inc.

Charley Atchue of Comfort Air is the best, most responsive & reliable HVAC guy I have ever used & I have used many over the years. My wife & I trust him implicitly, as he has bailed us out on multiple occasions by going WAY above & beyond to solve urgent problems we were having, most recently showing up at our house at 7am on a Saturday during a very busy time of year. He is resourceful & extremely knowledgeable & always finds the lowest cost option, when possible. He is a pleasure to do business with and I wish I had found him many more years earlier!

Monroe Comfort Air was recommended through Angi. Our second floor central a/c went down in mid-day summer heat. Within an hour of reaching out Charlie (owner) called us-he asked some questions, gave a recommendation of things to check that might have shut the system down that we could possibly reset without a service call. When this didn’t resolve the issue he was at our house first thing in the morning. He explained everything he was doing and he educated us about many things on the system including simple maintainance to avoid issues. He found the issue, went for parts, but only 3 of 5 were available locally 2 others would have taken at least 4 days to ship. Many companies would say sorry-when the parts come in next week we’ll come back to do the repairs. Charlie instead drove to Palmer (>40 miles each way) without charging us for travel/distance fees to get the parts needed! He came back, replaced the fan motor that had seized, and changed out wiring that could give us short-term i

I called Friday by Monday my brand new furnace was installed by them. It was in the cold winter and I was so glad they were so fast with wonderful service and reasonable price.