United Service Specialists

Justin is my new HERO! Give that man a raise! Customer service, helpfulness, kindness, working for me to get a decent price, solving the problem (we have heat now!) ... all around great guy and great company... I don't want to need him again, but if I do, he is the man for the job! Service: Heating system repair

Just stay away from these folks. I had my condo inspected before buying and the inspector found an issue with the water splitting between the tub spout and showerhead. United Service Specialists sent a plumber who replaced the faucet. I didn't use the shower until after the replacement, at which point I noticed water was spraying out from the new faucet into my bathroom. There was enough water to warp the bottom of my bathroom vanity. I sent photos and they came out the next day and found the faucet they installed was defective so replaced it for no charge. I got an estimate for replacing the damaged vanity but, rather than paying for the damage, they insisted on fixing it. The plumber came back a few weeks later and simply glued a piece of wood over the damage and began insisting the damage wasn't because of the broken faucet, but couldn't identify another potential source of a leak. Since the refused to pay for the damage, I filed a complaint with the DC AG's office but they were unr

We have used United Service Specialists for several years now on recommendation of a friend. They have always been prompt, courteous, and professional. Importantly, they have also kept our old systems working well and have been able to resolve the two issues that have come up. Services: A/C system repair, HVAC system maintenance