Hughes Mechanical, LLC

Hughes Mechanical just completed a big project in our home, installing ducts and traditional A/C for the upper levels and a ductless system for our basement. Their customer service from the initial estimate to wrapping up the job was excellent. Everyone we encountered answered our questions and provided information and options on what was best for our old house, not on what would make them the most money. The job was completed quicker than we expected and the pricing from Hughes was much better than the estimates we received from other companies. It's never easy having construction happening in your home, especially when you largely work from home, but Pat, Will and Chad were great about communication, timing, cleaning up and working with our schedules. We'll continue to work with Hughes for all of our HVAC needs. Services: Install AC, HVAC duct & vent installation, Ductless heating & A/C services

The folks at Hughes are extremely hardworking problem solvers who arrived punctually, did all the work that was asked of them in a quick and professional fashion, and also solved some problems caused by roofers who got ahead of themselves to ensure that we had fully functioning climate control all throughout. They are fairly priced and worth the value for money for sure. Strong recommendation for Hughes. Services: Installation, HVAC duct & vent installation, Ductless heating & A/C services, A/C system repair, HVAC system maintenance, Repair HVAC, HVAC duct & vent repair, HVAC system repair

We have used Hughes Mechanical many times to service several of our investment properties. We were pleased with the quality of work, their professionalism and timeliness. However, on 2 notable instances we were very disappointed with their failure to follow through on requests for immediate work. One of there occurred during the week of 11/7/2022 that required immediate follow-up plumbing and HVAC work that the company performed for us. They completed the initial work, but failed to complete the other items we requested done. So, we had to bring in another company to complete the work. In an earlier instance (May 2022), the company contacted us to transfer and continue HVAC maintenance contracts (Hughes ceased working through our property manager and sought to work directly with the property owners). We inquired about the possibility of a bulk discount for our 5 properties, but never received a response. So, again, we turned to a competitor. Other than these instances, we have been hap