Dick’s Air Conditioning & Heating, LLC

I had them come out to my business to either fix my current unit or give me an estimate on a new one. They charged me for the visit and I got neither of those two things. I called back a few times and was told they couldn't fix the unit so I asked for the estimate. They sent another crew out to examine the setup and give me an estimate. Did I ever get that estimate? No! In the meantime I have gotten the unit fixed by another contractor and gotten other estimates for a replacement.

Easy to schedule an estimator to come out to give an estimate on an AC unit. However, I had to make several calls over several weeks to request the written estimate only to find out the estimator desided that I already had a "good set up" why change. If as the consumer I what to replace/install a new unit and if money is no abject for me. I would have like to make the decision myself.

The communication between customer and company was excellent. That's what made my experience excellent! No surprises in cost of solutions. Service: HVAC system repair