Michael & Son Services

Technician was new, which is great we all start somewhere. The job took 4hours to complete for an inspection & general maintenance on heat pump. This should not take 4 hours. The technician’s tablet died so he was using his phone. His phone died. I had to resign several times. I said you need to get a double ended cord to charge your tablet & phone at the same time in your truck. He mentioned coworkers use portable batteries. I said yes that is a smart idea. I hope he learns from this & makes sure he is prepared in the future with charging cords, box to plug cord into & portable batteries. I did not appreciate being asked to use my WiFi. The company should have a service that works everywhere. Overall the technician was good & said he was new. I appreciate new people because we were all new once at our job. I do hope he learns & had the proper items to keep his phone & tablet charged from here on out. He did the right thing by calling his manger when he needed help with items. I respec

Great experience. Tyrell was thorough and polite. I was given different options to take care of a couple issues we were having and they did the work the same day. Also they were very considerate of my home and kept everything nice and clean. We will be using them from now on! Thanks! Services: Electrical wiring installation, Electrical outlet & switch repair

While making repairs to my mothers home, it came to light that the bathroom was in need of urgent repair. Michael and Sons was very good about getting someone out in a timely fashion. Dan was the one to make the house-call and assess the situation. He was very friendly and professional. He was knowledgeable and had the patience of a saint working around my very interested cat as well as working in the sweltering conditions of that home as the AC was also not working that day. THANK YOU DAN! Service: Plumbing