Catons Plumbing, Drains & Water Cleanup

I had a leak that I needed to be seen post 9pm. Technician made himself over at 10pm. He was very polite, kind, professional and knowledgeable. I was surprised there was an opening the same night, the representative over the phone was efficient and helpful as well! Service: Plumbing leak detection

This is the second time I’ve used Catons Plumbing. Their customer service and service quality are always great. Unfortunately, I feel the plumber’s solution was not required and I was left with a $380 bill. The water softener in my basement no longer functions. I turned a lever I shouldn’t have, which trapped water in the water softener tank. Water started leaking into my basement—hence my need for a plumber. Instead of shutting off the valve, to release the water pressure in the softener which would have stopped the leak, she proposed that I cut out a bunch of copper piping to redirect water away from the softener. She did a phenomenal job, but I feel it was unnecessary. Services: Plumbing leak detection, Plumbing pipe repair

Frozen pipe break in a wall next to laundry room. Plumber needed to purchase two pipes to replace in the same location. Plumbing repair was satisfactory however, damaged wall and ceiling tile was not repaired. I need to get a ceiling and sheet rock service to do this finish work. I rate this service as excellent with regards to arrival, courtesy, water leak repair, and clean-up after service. I would be delighted to use this plumber's service again. I felt left hanging with respect to dry wall service after repair. He explained this was outside his responsibility. Services: Water damage-related cleanup & repair, Plumbing leak repair