Muller Heating & Plumbing

I have used this company for the past 15 years. They somehow kept my furnace functional for the past 35 years (and it was still working before we replaced it (see below)). Muller replaced our two oil tanks a few years ago. Great job. Always on time. Responsive. Owner (Mr. Muller) personally involved and takes ownership of all his company's work. Muller just replaced our furnace last week - good price and great work. Professional. Mr. Muller visited frequently during replacement to check in. I would feel very comfortable with this company for any future work. Services: Heating system repair, Heating system installation, Heating system maintenance

Terrible customer service and lack of communication between the owner Kurt Muller and his office. Kurt came out to look at my furnace on a Friday. He told me he did not have time to do the job that day, but would come back next week if I had any availability. He did a quick/temporary fix so we would have heat on out first floor. Unfortunately I’ve been calling his office to try to schedule the repair for over a week and a half and have been told Kurt never turned in a ticket so they cannot schedule me yet as they do not know how long to schedule the appt for. I told his office that Kurt told me the job would take 2-4 hours and they still would not schedule me. The worst part is the temporary fix has had my furnace running almost constantly and my house is so hot I’ve had to keep windows open in almost every room at all times. I do not dare to turn my furnace off as I’m afraid it will not start back up which has happened before. I’m burning through oil like crazy and my house is a sauna

I have been using Muller for years. Several emergencies. Kurt has always sent someone right away. I have always had heat the same day. Fair price. Always upfront and honest. We did have 1 small issue, but Kurt and I worked it out and found a solution for both us. Not sure where the other reviews come from.