A-OK Heating, Cooling & Plumbing

I honestly can’t even put into words at the moment the absurdity that this company has put my mom through. I will update this when I’ve cooled down to give a level beaded explanation as to warn others to what this company did. Hopefully nobody else will have to go through it or be without heat for over a week and won’t have to waste time filing a lawsuit like my mom will be doing first thing Monday. Service: Repair HVAC

Hiring A-OK Mechanical in Lansing MI. was the worst contractor experience ever. This was supposed to be a simple furnace and humidifier installation in a 20 year old home. We were notified that the furnace had been received at A-OK Mechanical and that they were ready to install it. After A-OK Mechanical rescheduled 3 times they finally started the installation on the 4th appointment date. Initially it took 4 days of working long hours to install the furnace and humidifier. We had to call the installer back a 5th time to address multiple issues with the installation. All of the issues were not corrected so we had the owner of the company come over for a 6th attempt to correct the issues and meet with the inspector. A-OK Mechanical then made 2 more visits to the house to correct the problems identified by the inspector. Issues: On the first day of the installation, after the old furnace had been unhooked, we received a phone call from the owner of the company saying that he did not ha

Thank you for fixing my furnace this morning. I have been a customer for years and my parents also were a customer. I have never had any problems with them only good service and friendly service. Thank you again.