Mastercraft Heating, Cooling, Plumbing, & Electrical

After spending a considerable amount of money to have a furnace and AC unit installed, I was disappointed to find something missing from my home. I was asked to lend an item to a worker which I did so graciously, and a few minutes later the worker is seen ON CAMERA re-entering an area that was not authorized for him to enter. Later in the evening I went to find the items that I needed for a project that I was working on and some of the items had been taken, leaving me with very little to work with. I went back on my camera and can see the area which is where the worker was not invited to but was reaching in on a shelf, and it wasn't hard putting two and two together to figure out what happened. The individual obviously helped himself to my items and left me with very little for the project that I was using it for. Be careful of who you let into your home, and watch what they are doing or taking. The items taken were insignificant, however they were mine. I had to go out and purchase mo

Oscar was professional and friendly. He explained what the problems were with our Trane furnace and how he fixed them. I would be happy to have Oscar back the next time our HVAC system needs service. Service: Repair HVAC

Dan is absolutely amazing. He goes above and beyond for every visit/service. He is very attentive and has great Customer service skills. Thanks to Dan, we will only use Mastercraft for our heating and cooling. Services: HVAC system repair, Heating system installation