Fralick & Sons Heating & Cooling Inc

This probably is the worst company I've dealt with in my 60 some years. Air Conditioning went out called the company immediately was told they would come out between 330 and four. We made sure to work around their schedule and be back between 330 and four.a little after 4o'clock ,called the company and we were told that we did not answer the phone when they called to let us know they could come early. we now would be charge time and a half because it would be after 4 o'clock. First of all don't make your problem ourproblem. We made an appointment for a reason to be here between 330 and four it doesn't matter if we answered a phone call or not, that's why we made an appointment . What about people that are in the shower what if you were mowing the grass what if ,what if ,what if it doesn't matter that's why we had an appointment! I am so dissatisfied with this company and will make sure to let everyone know this is unacceptable. Talk to a couple people then the owner of the company call

The capacitor on my AC outside unit bit the dust, so I called up this company to come out and fix it, since it was 82 degrees on my house and my wife and animals were starting to get sick from the heat (I know I could have done it myself, but I am not comfortable doing those kinds of repairs, hence me calling the pros). I am so glad I called them. I spoke to a lady named Beth and she was courteous and professional, and the technician they sent out, Josh, was also very personable. I would highly recommend this company to anyone who needs their AC/furnace serviced.

I requested service person for furnace maintenance and they set an appointment for 2 days later. Good service and I am waiting for an estimate for a new unit as mine was old when I bought this house 20 years ago. Some of these other people need to lighten up, these guys don't have any idea what they are walking into and the time frame it will take to get the job done. Bill did a great job and was very knowledgable. Service: Heating system maintenance