Millennium Heating & Cooling

Martine was very professional and responsive. Quickly assessed issue with air conditioner. Answered all of my questions and provided good advice. I will use them again and highly recommend

Our technician Martin was outstanding. I had a ton of questions about our AC unit and he answered them clearly and concise. Most importantly there wasn't a hard sell on items we didn't need for the unit. He answered all of our questions politely. Highly recommended.

I purchased the “premium” plan which includes a one time technician visit fee for a year. I paid for this plan over the phone and scheduled an appointment for a technician to look at my heater, only to be called by a call center (out of state area code) a couple hours before the appointment saying that the technician had “an emergency” and couldn’t make it. I called the local number again to reschedule and explained that I had arranged my work around this appointment, and they promised to give me a discount for the rescheduled time. During the last hour of the rescheduled time, a person called me again from a call center to inform me that the technician had another job prior to mine and could not make it to mine (in a three hour window). They are either horrendous at scheduling or willing to lie to their customers about the availability of their technicians. This is the middle of the winter in Minnesota. I called the local number again and asked for a refund on my purchase of the “prem