Kelly Plumbing & Heating, Inc.

We had a leaky toilet and one of the gals at my wife's work said she had used Kelly Plumbing in the past and they did a good job. Based on the referral, I gave them a call. Barb picked up the phone and had a great demeanor. Very patient and caring. When the plumber arrived, (Mark) he wasted no time in taking a look at the issue. He was very methodical. Explained what the problem was. Took the time to look through an online site to help me choose a replacement toilet. Stayed after to chit-chat. Turns out he knows our master electrician, who is also an old-school "let's do this on a hand-shake" kind of guy. If I sound incoherent, it's because Mark just left, and I'm typing out my Google review as quickly as I can! I will be calling Kelly Plumbing and asking for Mark specifically when my replacement toilet comes in. If anything, I'll update my review in a couple of days.

Unfortunately the service at Kelly Plumbing has gone downhill. I paid this company thousands of $ for doing the plumbing on a remodeling project a few years ago and was satisfied with the result. I’ve pursued them for months to get them to do the same work at a new property and they won’t even return my (multiple) calls and e-mails. Disappointing.

We have used Kelly Plumbing for many many years. I don't think there is a pipe or plumbing fixture in our house that they have not touched. They have always been so great to work with and worth every dollar!