Roger Vadnais Plumbing & Pump

I wasn't getting hot water and wasn't sure what was going on so I texted the plumber who had come out last year for a different issue. I asked him what it would cost for him to come out on a weekend. He called me back and told me he could come take a look at it and let me know what was going on. The way he spoke, made it sound like he was going to just take a look and not charge me for that. It ended up being my pilot light. He relit it and charged me $185! If I would have known this up front, I would have NEVER had him come out. This charge was never communicated to me. $185 for a pilot relight?! I would have waited for my ex husband to come over and relight it for me. This company is Very misleading! I agree with the Natalia that I feel taken advantage of and would never use this company and never recommend them to anyone.

My water heater went out and they were able to give me a quote over the phone. They came out the next day to install it. Very professional and showed me the features. This was in August 2021. Service: Water heater installation

Roger Vadnais Plumbing was excellent, both in service and customer service. The work was very good and left me very confident in know my water heater will last! I would recommend Roger Vadnais Plumbing. Service: Water heater repair