Better Service Inc - Heating, Cooling and Plumbing Repair Services

Main drain was clogged and the seal broke, causing nasty water gather on my basement floor. I called Better Service at 8am on a Sunday. They sent Dexter, who is the nicest guy ever. Also, very knowledgeable. He gave great advice while fixing the drain. It was all done by 10:30am. Thank you Dexter and Better Service! Services: Drain cleaning, Plumbing pipe repair

Their price was reasonable; they came when they said they would; they explained all the steps at each stage in the process. I was in love with the work ethic. I would not hesitate to recommend Better Service to anyone looking for a trustworthy company for Hot water heater installation or service.

The first service tech was great. Courteous, helpful, and knowledgeable. The service tech that actually installed the water heater was arrogant, left a pipe disconnected when he turned the water back on causing water to spray on the closet walls and wood floor. He did not wipe up the water on the floor or the walls. He left the cover off the water meter in the yard. The owner of the company contacted me since the posting of this review. They apologized for the above issues and assured me the matters would be discussed with the second tech that did the install. They were genuinely caring about the service I received. I would use this company again because they do care about the work their employees do! I am very satisfied with the company and how they resolved the problems.