F & S Master Air Heating & Cooling

Our AC went out at the store and these guys went above and beyond what we were hoping for. Very fast, friendly and good work. Excellent experience all the way around here. Thank you guys!

This man named Jason was not even able to return my calls or show up on time as scheduled. I was just needing a simple routine inspection of my unit due to recent weather and no show no return calls. This company sucks and customer satisfaction should be number 1 and it’s certainly not with this company. They lied to me and I feel like I should file suit against them now. If I wasn’t out of work they would be getting a call from my attorney! My family has suffered for nearly a month now due to these folks. NEVER AGAIN!

I was NOT satisfied with F & S Master Air. Jason was not professional when small issues arose and he tried to overcharge me $1,000 for a larger AC system that they never installed. I stood my ground and told him I wouldn't pay that extra $1k and he threatened to take me to court. I then took pictures and provided him copies of their own documents proving they didn't actually install the system he claimed they installed. They also broke my French doors in front of the water heater and busted some of the trim in front of it as well. Pretty poor service if you ask me. Jason was not polite and very unprofessional until I proved him wrong. It was not pleasant doing business with F & S Master Air and I will NEVER recommend them or do business with them again. Services: Heating system installation, Install AC, Thermostat installation