Merlo Plumbing Co Inc

A couple days for an estimate took 2 weeks . Agreed to a price and the changes to the items incorrectly listed and we scheduled the work to begin on a specific date, took the day off work so i could let them in my house and nobody showed up and nobody called. When i called to ask what happened and cancel the response was I dont blame you. Great way to do business. Keep it up.

If I could give them a negative 5-star I would!!! Called them for a water pressure problem that the water company detailed needed to be done. After reading what the water company wrote, they proceeded to do work that DIDN'T need to be done. Nearly $1000 later and they did NOT fix the water pressure problem. Water company rep called them and told them to come back out and fix it according to their instructions. She also told them to fix the work they did because it wasn't done properly. They sent the "plumber" back who had a bad attitude and did nothing. Said he couldn't turn off the water main (which wasn't true according to the water company rep). Months of contacting them and they wouldn't respond or send out a plumber. Nor would they refund our money, which the water company rep told them they needed to do since they did the WRONG work and did it so poorly. We then had a pipe leak from the work they did do that they were supposed to come and do properly but never did. Water all over

Paid for replacement of diverter on shower, never worked, tried to get service to come out and replace. Service manager never got replacement part. I order it from Amazon and had Hoffman Brothers replace. Extremely poor service Service: Shower repair