SmartHouse Heating and Cooling

Writing a thorough review because it is what helped me to pick this company, and maybe it will help reassure others they are making the best choice. Earlier this year, my parents' AC started malfunctioning in the house I grew up in. With much else on their plates, I decided this was one thing I could help them with. With a decidedly subpar experience with a company sent out by their home warranty, I did some research and made a short list of local companies that seemed to have the best reviews. Smart House was on that list, and due to their clear pricing for a diagnostic evaluation earned our initial business. Matt came out to the house and did a thorough workup, explaining in detail that our system was low on a type of coolant that was expensive because it was no longer made, and that even refilling it wouldn't guarantee that it wouldn't leak out or that our aging system wouldn't go bad from something else shortly after. He took time to answer many questions in a way that was clear an

SmartHouse should be at the top of everyone's list when considering anything related to HVAC in their home. Their staff are experts in advanced and traditional HVAC technology. They take a diligent approach to every project, ensuring that systems are right sized for the home, rather than mindlessly doing a one-for-one replacement like some installers. Using building science, mechanical engineering, fluid dynamics, energy engineering, and thermodynamics to guide their recommendations, you can be assured that the options presented to you are well thought out. All staff were very professional, courteous, and responsive. Our old system died during the week of August 21st, 2023, when temperatures were soaring above 120 degree heat index. They were able to replace our 23 year old system with an ultra energy efficient Daikin heat pump within 2 days! All at an exceptional value. They have my absolute highest recommendation. Services: Installation, Heating system installation, Install t

SmartHouse was well-recommended and well-reviewed, so I was happy to get them out to take a look at my system. The tech was very knowledgeable and picked up on issues that another HVAC company missed. I was promised a quote in 24hrs. A few days later, I emailed to check on the status and never got a response. Two phone calls to the main office were met with "we will look into this and get back to you shorty," but they never bothered to call back. So in the end, this has just been a big waste of time.