Mitchell Roofing, Inc.

This is a true story, yet almost unbelievable in today’s world. Our house is 24 years old, and I thought we needed new gutters because of the age of our home. We pride ourselves in maintaining it. Chris Turner told me on the phone I might not need new gutters if they’re not leaking and he gave me a ballpark figure to replace them. He came to our house when he said he would. Afterwards he contacted me to tell me “our gutters are fine.” We had a thorough conversation, and I told him personally that his honesty is refreshing. He could have made a sale to a willing consumer. He chose instead to be honest. We need more Chris Turner’s and Mitchell Roofing in our world. I can’t thank them enough. Of course, I highly recommend them.

Called earlier in the day and waited for someone to call me. I hadn't heard anything so when I got off of work I called back to ask how long it might take for someone to call me back and had to leave a message. The receptionist returned my call, I asked how long it might take to get a call back. She said maybe at the end of the week. I said well it is raining about every night so if you guys can't get to me let me know so I can call someone else. Instead of saying "let me check and see how long it might take", her response was well if you want to call someone else I can cancel this order. So, I said that is fine. I guess they can afford to lose business.

They did a good job on the roof in 2011 but I have small leaks now and I have tried to contact them 3 times for repair. I was also going to get them to do gutter estimates but no one ever calls me back, I talked to a receptionist once but no one else. I am looking elsewhere now and in the future.