Daniel B. Hefner Plumbing Company

While trying to determine why it took three visits by his staff to plumb a kitchen island the owner became irate and hung up on me. I am extremely disappointed with Daniel B. Hefner Plumbing. They left my kitchen island in a configuration that could have caused severe water damage. Mr. Hefner's position is blame the homeowner, instead of investigating his staffs work. WOW!

I work here and have worked here for years. My great grandfather started plumbing in Charlotte in 1919 and this business has been in my blood since. Our family has always sought to bring the best service and value to this market possible. We are not the biggest company in the city, but our legacy has been here for a long time. We hope to continue to serve Charlotte and the surrounding areas with the same dedication that my great grandfather started with almost 100 years ago.

Was estimated $275 for a job, but charged $440 even though not all the quoted work was performed. They didn't tell me when they'd be able to do the work. I had to call multiple days to see when they were coming. They randomly show up one day to do the work claiming my phone number wasn't on file. Guy left our house smelling like an ashtray. They only accept cash or check. I tried supporting a local business, but this entire process was an absolute nightmare.