Osborne Brothers Electric Incorporated

Called for them to reinstall a light that had fallen and they said someone would call me back. I waited 2 days for a call and didn’t receive one. I called back and they said since I didn’t receive a call back they must be too busy to help me out and I should call some where else to get help. Awesome business practice there!

I personally cannot say if this is a bad company but from my current ongoing experience it is not a good one. First - If you want to get in contact with someone you have to call at 430 pm, because that is when you can speak to the manager so he can schedule for someone to come out. When someone finally came out after I had continuously called for a few days. I kept being told I did not know what the issues was and I should call spectrum. I have a faulty coaxial outlet that has a shortage, not difficult to figure out when you have an outlet tester. This is located in my now office, which because of COVID -19, it is clearly needed. Second - after the Electrician, finally grasped that I did actually know what I was talking about and was not just trying to make him do more work. He leaves and says " I have to talk to someone to see what needs to happen next." That was over 3 weeks ago , this has been a 2 1/2 month and counting process.

I placed a call almost 2 months ago. I have called several times since. Still waiting on a call… real professionals here… Service: Electrical wiring installation