Adjustable Services

I will start by saying this is my first negative post for a company---ever. The two stars are for the good sales job in October 2017 that came with a "5 year no hassle warranty" for a total system install exceeding $20k. I also paid $318.70 this past year to be part of the Comfort Club for priority service. The team repaired a leak they identified on the system last May and only charged me for the refrigerant. No parts and no labor charged so that met the expectations of the warranty. Problem was that the real leak was actually at the point where the Adjustable team installed the unit to the existing line. With that, we were out of refrigerant once again after firing up the upstairs unit for the summer late last week. Called and spoke with them last Friday morning and was told I would be contacted for scheduling. Four calls on Monday (with a VM) and another call on Thursday---no call back and won't answer the phone. I called another team in for the repair and it is now fixed after

Adjustable Services installed both a new furnace and air conditioning unit the day after I contacted them for a quote. They gave me an honest opinion of what they believed was the best value and guided me through the process.

Mark and his team (Matthew, Mike and TJ) did an outstanding job with installing two new HVAC systems for my home. From start to finish they were there to respond to my questions, explain the different system options and cut through the noise from any of the competitors. I posted a request for a quote at 10pm at night, and I received an email from Mark within 15 mins. directing me to call his office in the morning and they would get right on it. That's when I knew I was dealing with the right company. I highly recommend Adjustable Services for any of your HVAC needs. They are responsive, professional, and their products and services are fairly priced. Service: Install AC