Bailey's Plumbing, Heating And Cooling

Received business card form Lowes as a referral. Called the number on the business card to get a quote on some plumbing work as i needed a new plumbing contractor for my rental properties. The woman who answered the phone was so rude and disrespectful. It is a shame to see competent contractors loose a job due to untrained and unprofessional associates. When i inquired about the cost of the service she responded with "i dont know, im not a plumber" how about take my information and pass to the plumber? or provide me with the contact number for the plumber if the one one the business card is incorrect?? Then to make it worst , when i decided that as a customer i didnt have to put up with her attitude, I said "Thank you, ill call some one else" she said " yes, you do that" ... Customer service goes a long way!!!

Bailey's was scheduled to install a dishwasher and microwave (contracted from Lowes) today. After arriving late, the plumber stated that, first, the job could not be done, then, that he couldn't do it without cutting holes in our kitchen cabinets, and finally stated that he could do the job for an additional cost. After we decided that he might not be the best person to complete this installation, he stated that he did not want to install the microwave.then denied making that statement after speaking to Lowes "CPO. " It makes me wonder how they can stay in business.

How do I give negative stars? That's what they deserve, if that. They were scheduled through Lowe's, came three times to my house and always found a reason not to do the work. They have traded Lowe's reputation for me, don't waste your time with this garbage company. They come to your house, and say they left the tools; if not that, then you don't have the right parts, then when you buy said parts, they out their own on and charge you since yours "didn't work". Absolute joke of a plumber, never shop with them.