Progressive Service Company

We used the Progressive electric safety check service and had an excellent experience. Colby arrived on time and was extremely attentive to our needs and concerns. He explained everything well, and we were even able to make some quick fixes while he was there. Great value service, and I highly recommend it to ensure things are safe and properly installed.

John was first class and a great technician! Removed almost three feet of roots from our mainline sewer drain. So grateful for his service and professionalism. Services: Drain cleaning, Sewer cleaning

They installed a new HVAC in 2018 and did an adequate job. Today they came out to diagnose an issue with the air handler blower motor not running properly. It was still under warranty according to the quote I signed which had a five-year parts warranty on the inside air handler and ten-years on the outside condenser. The technician was very professional and friendly. He determined the capacitor for the blower motor was weak and needed to be replaced. He quoted a warranty replacement price of $226, which was for labor basically. The capacitor itself probably costs around $15 so they are charging over $200 for five minutes' worth of labor to unplug the old capacitor and plug a new one back in. That's in addition to the $89 service call, which he said covers testing of the unit, although he admitted it wouldn't be worth testing the outside condenser and refrigerant levels since the fan was not operating properly on the inside. I understand they are in business to make money but charging s