Edwards Heating & Air

I purchased a heat pump from Edwards in January 2020. I delayed writing this review until I had a chance to use the the unit through the coldest winter months, January through March, and then the summer. The new heat pump replaced one that was 22 years old and was costing more and more each year for service calls and replacements parts. My electric bill was around $160 to $200 during the coldest and hotest months. I was fed up and felt as though I should just stand in front of the old unit and throw money at it! Now, the electric bill is about $130 in those same months.I am so pleased! FYI: My house has 3 bedrooms, 2 baths and is about 1,364 sq ft. I am retired and stay at home most of the time, especially during Covid-19. I received two other quotes and Edwards was the lowest by at least $600. Saving money is important but so is service. One of my concerns was the availability of parts, if any are needed, as the unit ages. The owner of the company as well as one of the employees said

My AC went out Friday night after hours. I called and left a message to get on their schedule, figuring it would be sometime next week. They called me Saturday morning and my repairs were done in less than 30 minutes! This company has always been the best at responding and repairing my unit. Best ever! Thank you so much! Service: A/C system repair

The service was awesome. The technician made sure we knew what was going on each step of the way, so there was no surprise. In fact , the technician told us that the unit was installed incorrectly and was making sure that someone came back out to fix the problem. We have called other air conditioning companies and not one of them fixed the problem that we called on. I highly recommend Edwards Heating and Air. Even the young lady that set up the service call was awesome. She was very friendly. Great experience. Thanks Edwards