The Plumbing Company of the Carolinas

We had a busted drain pipe that was leaking thru the foundation into our finished basement. Could not run water without using the shop vac to catch the water as it drained into the house. The first time they came out, the camera didn't pick up how decrepit the pipe was, but Chris followed up and took another look. These gentlemen pulled a 12-hour shift to replace our pipes and waterline to get it done the same day. Courteous, knowledgeable, hard working and fair priced!

The Plumbing Company of the Carolinas came out multiple times to fix a tricky leak that was causing water to drip down into my living room ceiling. Each correspondence with the various members of the company was courteous and timely. I will gladly use them again in the future. Chris, Huntersville

I am completely appalled at the attitude and disrespect my family was given. My husband politely asked if they could wear masks because I am an at risk person and was one way before Covid. Any little thing can bring me to the hospital since working with a certain company in 2015. They came to fix the water heater and a (bald) worker told my husband if he had to wear a mask then they wouldn’t do the work and would leave. We’ve had no hot water for a few days in the apartment and I can’t use cold water it can make me sick and I also have a toddler. I don’t like outside workers being around my toddler without a mask as they are susceptible to sickness as well at this time. Very disappointed by the way we were responded. Sure there is a no mask mandate but companies have to be sensitive to customers requests especially health wise and life threatening. Yes it’s hard to wear a mask but not for the couple of hours you were in my home. High disregard for the customer in their own home. I was