JW Ultra Air Heating & Cooling, LLC

If I could give zero stars I would. I called in a service order through AHS (American Home Shield Warranty) on Friday, August 7, 2020. They told me someone from (this TRASH ESTABLISHMENT) would come out the following Monday or Tuesday. I spoke with someone on Monday morning. Unfortunately, I cannot remember the guy's name who I spoke with but he stated that he's the owner of the trash establishment. I explained to him that AHS said he'd be out either Monday (the same day we were talking) or the following day. He said could come out the following day which was Tuesday. I informed him that I will not at the home as I am out of state but there is a lockbox on the door which I gave him the code so he can enter the home upon his arrival to make the necessary repairs. I also informed him that the home is on the market for sale as well as the issues that need attention which are the same issues I reported to AHS when the work order was created. The guy was rudely talked over me as I was talki

I have to admit when I first read the reviews I was leery. However, this company is totally awesome. They surpassed all my expectations. I had a call ONE hour after putting in the service request with AHS. To my surprise the service was going to be within a couple of hours. The tech they sent, Mo, was super nice. You can tell he really cares about his work and customer service. Will definitely recommend in the future. Thank you for getting my system working! Services: HVAC system maintenance, Heating system repair, A/C system repair, Heating system maintenance

The service was outstanding and I appreciate the quick action the company took to fix the problem. Excellent work! Service: Heating system repair