Frank Palmer Heating and Cooling

Called Frank after another HVAC repair failed to show up. I spoke with Frank on a Thursday. He said Tuesday or Wednesday would be the earliest he could come by and would text. I heard nothing from them on Tuesday and finally called again on Wednesday. Spoke with Frank and he said the rain had pushed back his work and would stop by late Friday. It’s now 6:30 and I have heard nothing. I’ll try a third HVAC next week. Totally disappointed with lack of customer service.

Frank arrived early-- bonus. Fixed holes in my ductwork from rodents. Shared info the whole way, charged minimal for the system checkup and repairs. Will call again if needed in the future, great owner operator local business.

Frank is a very experienced and professional heating and cooling systems man. He's a very likable person who will do what ever it takes to get your equipment up and running as fast as possible. And he will give you the very best price that he possibly can.