New Light Services

This company appears to take advantage of the elderly. My parents used them for a toilet replacement (twice). My mother did not like the first toilet as it did not flush well. She was charged double what other plumbers would have charged for the toilet. When I noticed the new toilet rocked, left to right, I told my parents to have the company come back and install the toilet properly. It had been rocking since install, three weeks, and in that amount of time the wax ring could have been compromised. Additionally, their previous toilets did not need a shim and did not rock. The floor is level and is tile. Most likely the toilet flange was not installed correctly. When the company came out they did not check the install and only added a shim. Even when asked about the issue with the wax ring and install the plumber blew my elderly mother off. Now I have to pay another company to come and check their work and properly install the toilet. On 9/28 I had another plumber come to check

Matt and Colum were very knowledgeable about their work. They worked efficiently and neatly. I would definitely recommend them with high marks! Services: Drain cleaning, Installation

Wanted to use New Light because it was located really close to my house and had decent reviews. I made a first appointment for a quote on a Tankless Hot Water Heather but no one showed. So, I called them and asked if everything was alright and if someone was coming. They apologized and contacted Joe who was able to schedule for a Saturday. I waited that time too, and no one showed up again. Disappointed.