Dave Matthews Heating and Air

On 12/23/22 during our unfortunate “cold snap”, it was precisely then when my downstairs unit decided to just STOP! It was after 6:00 PM, when to my surprise an actual “person” answered and assured me someone would be out first thing on Xmas Eve! The most professional, and knowledgeable gentleman was here (Daniel Grichanichenko) first thing as promised. He could not have been kinder taking the time explaining the issue and solutions. I have always trusted Dave Matthews, but this only solidifies the importance they have in finding exemplary employees!! They are extremely fortunate to have Daniel representing their company! I highly recommend Daniel and Dave Matthews Heating and Air!!

They are an outstanding company. Everyone I came across, from the wonderful lady that answer the phones to Zack and Matt. Customer service was on point. Something that nowadays is often overlooked. They installed an AC unit at my house and a couple of dampers I purchased. They never tried to sell me more than I needed. Matt was very thorough at explaining to me what his recommendation was. I never felt pressured. The installation crew were very professional and personable. Zack came by a few times and every time was very courteous and very friendly. He’s definitely an excellent asset to Dave Mathews. Their prices were super fair. I did get two prior quotes and Dave Mathews beat them both. They show up when they say they will. I’ll definitely use them again and will make sure to refer them out. Thanks again for the fine work. Service: Install AC

It's the first cold day of the year and my heat stopped working. I called Dave Matthews as they were helpful when my AC broke a couple of summers ago. and luckily they were able to come on the same day. I got a Technician named Daniel G and he had me up and running in less than an hour. He even explained what he was doing while he was doing it, which I appreciated. He was candid and patient about the system and explained what is good and bad about it, and he easily found the small problem and fixed it on the spot. He also gave my unit a thorough review explaining what a typical maintenance service would be and encouraged that I do one in the future. He was honest, professional, reasonably priced and not trying to upsell me. I will use them for maintenance in the future. I would recommend this service. Services: Repair HVAC, Heating system repair, HVAC system maintenance, Heating system maintenance, HVAC system repair