Precision Plumbing

Awesome customer service and technicians! Furnace went out yesterday morning and several other places I called indicated they would not get to me until next week sometime as we live about 30 miles out of town. Called Precision and they were able to get someone out to me the same day to diagnose what was wrong. Unfortunately they did not have the part needed to fix on the spot, but were able to locate the part and come back out the next day to get the furnace up and running today which was fine as we had off-peak electric backup heat to keep the house decent enough.

Did not remove shoes or wear booties, did not wear mask or clean up after self, did not call, showed up 2 hours early (we weren't ready, but expected only a 15 minute inconvenience). We had requested a bid/estimate, worker performed unauthorized work that didn't fix our problem. Worker was uncommunicative. I'm giving 2 stars because the manager did listen and work with us to reduce the bill to a more reasonable price given the highly unusual and disappointing circumstances.

Scheduled plumbing work in my home, was contacted the afternoon before the job and told they were backed up and need to reschedule to 8 days down the road. When the new date arrived they were suppose to be arrive at 8 am. After 4 phone calls and 50 minutes of waiting for them to show I finally got a hold of someone and was told they were still backed up and not going to be coming and would once again need to reschedule but couldn’t give me a timeframe of when that would be. Will be finding someone else to complete the work.