Benak's Heating & Cooling

I worked through AHS to get my Boiler system fixed. I initially had another company look at it and they determined that I needed to replace the whole system. Benak's took a look at it and found out that one of the wires just had a bad connection, he wiggled the wires and that fixed it! Thank you to Benak's for restoring heat in my home! Service: Heating system maintenance

Today I had the worst customer experience I've ever had with someone in my life. To find out that it was the owner of Benak's Heating & Cooling is even more shocking. Put simply, this company will not reach back out to you over the weekend even when you call with an opportunity for business. Then when you call them on Monday, the owner will hang up on you, cuss you, tell you to "**** off" only to hang up on you again because in his mind he was "just trying to have a little fun" while he degrades his competitor. I would never provide an opportunity for business to this owner or this company and I would recommend to everyone to steer clear of this poor excuse for a business. Next up, a call to the BBB. Service: Install AC

We contacted Benak through AHS when our old furnace broke on some of the colder days this month and right from the beginning they were very responsive and helpful. Eric came and identified the problem. Bob was very helpful and patient on the phone. He helped me with getting in touch with AHS and follow up with them. He promptly let me know when the furnace reached Benak and Igor and another person whose name I unfortunately never found out came and installed it the next day! They were all polite, professional, patient and empathetic They also like dogs! :) All in all, this was a great experience and I would recommend their services to anyone! Service: Heating system installation