Wellmann Heating & Air, Inc

Wellman's services were retained to perform annual servicing of our heating and air-conditioning system, including our humidifier. Due to their failure to take a moment to inspect the drainage system associated with our humidifier said system became clogged resulting in flooding of our family room. This flooding resulted in permanent staining of our carpet. Wellman refused to make any attempt at all to resolve our problem. They obviously are not accepting their responsibility to perform services in accordance with local industry standards.

Our 15 year old AC wasn’t cooling. After what was thought to be common repair of the thermal expansion valve turned into bigger issues with communication between control panels Wellman’s provided recommendations, upfront pricing and quickly replaced our entire AC system rather than limping along a failed unit. The level of service from all technicians, sales management, and scheduler. They were prompt on repairs, did not surprise us with additional fees or up charges, and provided a great experience. Services: A/C system repair, Install thermostat, Install AC

After nearly a month of subzero temperatures (February 2021), our HVAC blower motor decided it had enough and quit on us on a Saturday night. Wellmann Heating & Air was able to get out to our house in about an hour to start working on our unit. They were not able to replace the motor that night because it was a unique model that had to be ordered, but they were able to install a temporary motor that would keep our unit running until the new one arrived. I really appreciated that Wellmann told us the exact cost of the emergency visit up front and was able to give us an accurate estimate of the cost of the replacement motor so there were no surprises when we received the bill two weeks later. Overall I am very satisfied with the service we received. Thank you! Service: Repair HVAC